{"id":64451,"date":"2022-07-21T03:37:44","date_gmt":"2022-07-21T03:37:44","guid":{"rendered":"https:\/\/transformation.gov.jm\/cmplaybook\/?page_id=64451"},"modified":"2022-10-31T18:16:56","modified_gmt":"2022-10-31T18:16:56","slug":"lessons-learned","status":"publish","type":"page","link":"https:\/\/transformation.gov.jm\/cmplaybook\/lessons-learned\/","title":{"rendered":"Chapter 8 &#8211; Lessons learned"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"64451\" class=\"elementor elementor-64451\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b49d59c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b49d59c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-19df4215\" data-id=\"19df4215\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48b8b158 elementor-widget elementor-widget-heading\" data-id=\"48b8b158\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">8.3. Lessons learned\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ee863e8 elementor-widget elementor-widget-text-editor\" data-id=\"6ee863e8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Lessons learned should be collected and documented throughout the programme, project, or initiative. This provides opportunities to reinforce desirable outcomes while reducing undesirable outcomes for both the current and future projects.<\/p><p>As part of a continuous improvement process, documenting lessons learned during and after implementation of a programme, project or initiative is important. This activity helps the project, communication, and change management teams discover the root causes of any challenges. It also provides insights into how to avoid those problems in later project stages or future projects.\u00a0 Lessons learned documentation can also benefit your existing programme, project, or initiative during the life cycle of the project if performed between phases or stages.<\/p><p>By conducting lesson learned activities, you will be able to:<\/p><ul><li>Provide future programme and project teams with information that can increase effectiveness and efficiency<\/li><li>Build on the experience that has been learned from each completed project.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ebb542d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ebb542d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4cd2948d\" data-id=\"4cd2948d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6638dbc6 elementor-widget elementor-widget-spacer\" data-id=\"6638dbc6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-13a9ce01 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"13a9ce01\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-798cf111\" data-id=\"798cf111\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64dae914 elementor-widget elementor-widget-heading\" data-id=\"64dae914\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8.3.1. Lessons learned \u2013 the process\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-63ecb247 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"63ecb247\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1710e587\" data-id=\"1710e587\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f60d993 elementor-widget elementor-widget-heading\" data-id=\"5f60d993\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">1. Capture and apply information \n<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bea72ca elementor-widget elementor-widget-text-editor\" data-id=\"4bea72ca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n \t<li>Conduct a lessons learned session with your project team<\/li>\n \t<li>Identify comments and recommendations that could be valuable for your current programme as well as future projects<\/li>\n \t<li>Analyse and organise the lessons learned for ease of understanding by others who may not be familiar with your programme or project<\/li>\n \t<li>The facilitator should use lessons learned considerations (mentioned in the template) during the session to help focus the participants thinking and discussion. Finally, the facilitator should always ask the three key questions:\n<ul>\n  <li>What worked?\n  <\/li>\n  <li>What could we have done better? <\/li>\n  <li>What actions do we need to take to improve? <\/li>\n<\/ul>\n<\/li>\n<\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4cad3843\" data-id=\"4cad3843\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41aa063d elementor-widget elementor-widget-heading\" data-id=\"41aa063d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2. Store and retrieve information \n<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bd8cdd9 elementor-widget elementor-widget-text-editor\" data-id=\"7bd8cdd9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n  <li>Lessons learned documents are stored along with other project documents, normally on a shared drive or in some form of project library or repository.\n  <ul>\n    <li>Ensure the lessons learned are made available for use on current projects<\/li>\n  <li> Set a date for the next lessons learned session and review your conclusions. <\/li><\/ul>\n  <\/li>\n\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-374a9841 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"374a9841\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4ac70df5\" data-id=\"4ac70df5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1860f4ef elementor-widget elementor-widget-spacer\" data-id=\"1860f4ef\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-817a9bb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"817a9bb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-309163a3\" data-id=\"309163a3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-587740b9 elementor-widget elementor-widget-image\" data-id=\"587740b9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"55\" src=\"https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/actionstep.jpg\" class=\"attachment-full size-full wp-image-65669\" alt=\"\" srcset=\"https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/actionstep.jpg 939w, https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/actionstep-300x18.jpg 300w, https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/actionstep-768x45.jpg 768w\" sizes=\"auto, (max-width: 939px) 100vw, 939px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-189de04d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"189de04d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-2b532584\" data-id=\"2b532584\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2873e84e elementor-widget elementor-widget-image\" data-id=\"2873e84e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"70\" height=\"82\" src=\"https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/checkboard.jpg\" class=\"attachment-large size-large wp-image-65670\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-432c6915\" data-id=\"432c6915\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3afdcc78 elementor-widget elementor-widget-text-editor\" data-id=\"3afdcc78\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>1.Use the template as a guide<\/p><p>2.Log Lessons learned<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-233cda41\" data-id=\"233cda41\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-7f0f1564\" data-id=\"7f0f1564\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b86f766 elementor-widget elementor-widget-image\" data-id=\"b86f766\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/transformation.gov.jm\/cmplaybook\/deployment-planning\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"84\" height=\"84\" src=\"https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/next.jpg\" class=\"attachment-large size-large wp-image-65671\" alt=\"\" srcset=\"https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/next.jpg 84w, https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/next-80x80.jpg 80w\" sizes=\"auto, (max-width: 84px) 100vw, 84px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7180f3e elementor-widget elementor-widget-text-editor\" data-id=\"7180f3e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3><a href=\"https:\/\/transformation.gov.jm\/cmplaybook\/deployment-planning\/\">Next:<\/a><\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>8.3. Lessons learned Lessons learned should be collected and documented throughout the programme, project, or initiative. This provides opportunities to <span>&#8230;<\/span><\/p>\n","protected":false},"author":1,"featured_media":64217,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-64451","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/pages\/64451","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/comments?post=64451"}],"version-history":[{"count":19,"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/pages\/64451\/revisions"}],"predecessor-version":[{"id":66291,"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/pages\/64451\/revisions\/66291"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/media\/64217"}],"wp:attachment":[{"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/media?parent=64451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}