{"id":64447,"date":"2022-07-21T03:37:18","date_gmt":"2022-07-21T03:37:18","guid":{"rendered":"https:\/\/transformation.gov.jm\/cmplaybook\/?page_id=64447"},"modified":"2022-10-31T18:17:25","modified_gmt":"2022-10-31T18:17:25","slug":"sustainability-and-reinforcement-plan","status":"publish","type":"page","link":"https:\/\/transformation.gov.jm\/cmplaybook\/sustainability-and-reinforcement-plan\/","title":{"rendered":"Chapter 8 &#8211; Sustainability and reinforcement plan"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"64447\" class=\"elementor elementor-64447\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-768e878b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"768e878b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6702fc41\" data-id=\"6702fc41\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3abbdfbd elementor-widget elementor-widget-heading\" data-id=\"3abbdfbd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">8.1. Sustainability and reinforcement plan \n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a581002 elementor-widget elementor-widget-text-editor\" data-id=\"2a581002\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Reinforcement is a powerful lever to sustain change(s) brought on by a programme, project, or initiative.\u00a0 A sustainability and reinforcement plan should include well-designed and strategically placed rewardable moments to help emphasise and strengthen lasting behavioural change.\u00a0 Important to note is that until a change becomes the norm, reinforcement is necessary to sustain it.<\/p><p>By developing the plan, you will be able to:<\/p><ul><li>Drive desired behaviours by establishing the right mechanisms to reinforce them<\/li><li>Provide an action plan to support the probability that change will be sustained<\/li><li>Monitor the level of adoption of new behaviours and skills.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8de14d5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8de14d5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7084e2c0\" data-id=\"7084e2c0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-12670c08 elementor-widget elementor-widget-spacer\" data-id=\"12670c08\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-756f2272 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"756f2272\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5f910b4b\" data-id=\"5f910b4b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65af9e24 elementor-widget elementor-widget-heading\" data-id=\"65af9e24\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8.1.1. Sustainability and reinforcement plan \u2013 the process\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-491cd33e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"491cd33e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1202e9f1\" data-id=\"1202e9f1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f48d6d9 elementor-widget elementor-widget-heading\" data-id=\"4f48d6d9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">1. Identify desired behaviours and skills, and establish performance criteria\n<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-405c4f5b elementor-widget elementor-widget-text-editor\" data-id=\"405c4f5b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n \t<li>Identify which new ways of working need to be adopted in order to realise the programme or project benefits<\/li>\n \t<li>Refer to the change impact assessment and change readiness results to build on the targeted behaviours\/actions\/skills required to sustain the change<\/li>\n \t<li>Identify which information can be collected to the level of adoption of new ways of working<\/li>\n \t<li>Establish criteria to assess adoption. Check to be sure this clearly describes:\n\n<ul> \t<li>The context (when),<\/li>\n \t<li>The target skill or behaviour to be performed (what)<\/li>\n \t<li>How the team will know when the skill or behaviour is mastered (how).<\/li><\/ul><\/li>\n\n<\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-37333545\" data-id=\"37333545\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-713c6dc9 elementor-widget elementor-widget-heading\" data-id=\"713c6dc9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2. Outline the reinforcement process\n<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-770549ef elementor-widget elementor-widget-text-editor\" data-id=\"770549ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>Consult with the project team to identify ways to reinforce the desired behaviours and ways of working post implementation<\/li><li>Determine and design extrinsic and tangible rewards for employees who display specific behaviours that are aligned with the desired future state.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-74f2b19b\" data-id=\"74f2b19b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ad6526c elementor-widget elementor-widget-heading\" data-id=\"1ad6526c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">3. Determine the next steps\n<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4da13a9a elementor-widget elementor-widget-text-editor\" data-id=\"4da13a9a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>Collect data on the project\u2019s target and actual achievement(s) (outlined in the sustain the change scorecard found in the reinforcement plan template)<\/li><li>Consolidate the results to inform next steps<\/li><li>Capture insights and actionable next steps, including owners and due dates<\/li><li>Based on the analysis, update leadership action plans, inform future engagement and \/ or communication if needed<\/li><li>Create a procedure that is simple and quick to ensure that people participate in reward and recognition.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-59e53965 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"59e53965\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-455067ed\" data-id=\"455067ed\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3586e5f elementor-widget elementor-widget-spacer\" data-id=\"3586e5f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-56602230 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"56602230\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2079e0a0\" data-id=\"2079e0a0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ba94320 elementor-widget elementor-widget-image\" data-id=\"6ba94320\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"55\" src=\"https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/actionstep.jpg\" class=\"attachment-full size-full wp-image-65669\" alt=\"\" srcset=\"https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/actionstep.jpg 939w, https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/actionstep-300x18.jpg 300w, https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/actionstep-768x45.jpg 768w\" sizes=\"auto, (max-width: 939px) 100vw, 939px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e2e8ffc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e2e8ffc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-290bd5e\" data-id=\"290bd5e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e9473c6 elementor-widget elementor-widget-image\" data-id=\"1e9473c6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"70\" height=\"82\" src=\"https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/checkboard.jpg\" class=\"attachment-large size-large wp-image-65670\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-6826214b\" data-id=\"6826214b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1da5955f elementor-widget elementor-widget-text-editor\" data-id=\"1da5955f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>1.Review the examples.<\/p><p>2.Use the template as a guide<\/p><p>3.Develop Sustainability and reinforcement plan<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-2b137229\" data-id=\"2b137229\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-7240e035\" data-id=\"7240e035\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d9d2c3a elementor-widget elementor-widget-image\" data-id=\"2d9d2c3a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/transformation.gov.jm\/cmplaybook\/measurement-and-evaluation\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"84\" height=\"84\" src=\"https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/next.jpg\" class=\"attachment-large size-large wp-image-65671\" alt=\"\" srcset=\"https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/next.jpg 84w, https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/next-80x80.jpg 80w\" sizes=\"auto, (max-width: 84px) 100vw, 84px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77975b60 elementor-widget elementor-widget-text-editor\" data-id=\"77975b60\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3><a href=\"https:\/\/transformation.gov.jm\/cmplaybook\/measurement-and-evaluation\/\">Next:<\/a><\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>8.1. Sustainability and reinforcement plan Reinforcement is a powerful lever to sustain change(s) brought on by a programme, project, or <span>&#8230;<\/span><\/p>\n","protected":false},"author":1,"featured_media":64217,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-64447","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/pages\/64447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/comments?post=64447"}],"version-history":[{"count":21,"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/pages\/64447\/revisions"}],"predecessor-version":[{"id":66297,"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/pages\/64447\/revisions\/66297"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/media\/64217"}],"wp:attachment":[{"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/media?parent=64447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}