{"id":64395,"date":"2022-07-21T03:26:28","date_gmt":"2022-07-21T03:26:28","guid":{"rendered":"https:\/\/transformation.gov.jm\/cmplaybook\/?page_id=64395"},"modified":"2022-10-31T16:36:39","modified_gmt":"2022-10-31T16:36:39","slug":"change-capability-maturity-assessment","status":"publish","type":"page","link":"https:\/\/transformation.gov.jm\/cmplaybook\/change-capability-maturity-assessment\/","title":{"rendered":"Chapter 3 &#8211; Change capability maturity assessment"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"64395\" class=\"elementor elementor-64395\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-54edaf76 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"54edaf76\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1dc79787\" data-id=\"1dc79787\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48d757e elementor-widget elementor-widget-heading\" data-id=\"48d757e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">3.3. Change capability maturity assessment<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7210b9d elementor-widget elementor-widget-text-editor\" data-id=\"7210b9d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>The Change Capability Maturity Assessment is an evaluation of an organisation&#8217;s current experience and competency (knowledge, skill and ability) to plan, manage and sustain change.\u00a0 It is used to:<\/p><ul><li>Provide an overall picture of the current change capability and capacity, both at the MDA and individual levels<\/li><li>Identify \u2018hotspots\u2019 so that change capability can be built in the right areas, aligned to organisational priorities<\/li><li>Overcome barriers and maintain momentum during a transformation, so that the project is better equipped to respond to change<\/li><li>Support MDAs to build their own internal capabilities to drive and sustain change.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a86cd96 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a86cd96\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17d743a\" data-id=\"17d743a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3aadeb0 elementor-widget elementor-widget-spacer\" data-id=\"3aadeb0\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b9097c3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b9097c3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4083e91\" data-id=\"4083e91\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3448cae elementor-widget elementor-widget-heading\" data-id=\"3448cae\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3.3.1 Change capability maturity assessment \u2013 the process\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-00f38dd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"00f38dd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-52e056c\" data-id=\"52e056c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7cf3ba6 elementor-widget elementor-widget-heading\" data-id=\"7cf3ba6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">1.  Conduct change capability maturity \n     assessment\n<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6289b7b elementor-widget elementor-widget-text-editor\" data-id=\"6289b7b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n  <li>Agree on the approach for conducting the organisational change capability maturity assessment (survey, focus groups, one-to-one meetings)<\/li>\n  <li>Conduct MDA-level change capability assessment &#8211; \u201cas-is\u201d and \u201cto-be\u201d<\/li>\n  <li>Assess gaps and agree on interventions to bridge the gaps<\/li>\n  <li>Identify and agree on individuals to build change capability<\/li>\n  <li>Undertake baseline assessment of target participants in order to identify current capabilities<\/li>\n  <li>Discuss the results with the programme or project sponsor (or delegated authority) and identify any areas where up-skilling is required.<\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8d0d35b\" data-id=\"8d0d35b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e1f64c2 elementor-widget elementor-widget-heading\" data-id=\"e1f64c2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2.   Develop change capability development \n      roadmap<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6867902 elementor-widget elementor-widget-text-editor\" data-id=\"6867902\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Analyse the details from the change capability maturity assessment and other documents to better support your workshop.<\/p>\n<p><strong>The workshop session <\/strong><\/p>\n<ol>\n  <li>Clarify the purpose and strategy for the new change function or effort<\/li>\n  <li>Review the outputs of the assessments and make strategic decisions around what change capability to develop internally (build) and which to recruit for (buy).<\/li>\n  <li>Assess how much internal capability will be required at what point in time, spanning change practitioners, methods, tools, KPIs, infrastructure etc.<\/li>\n  <li>Consolidate the above into a clear roadmap \u2014outlining short, medium and long\u2013term interventions and clarifying the implications on the programme\u2019s change strategy, e.g., subsequent waves increasingly delivered internally<\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dec96ee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dec96ee\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4acc4eb\" data-id=\"4acc4eb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a4483f elementor-widget elementor-widget-spacer\" data-id=\"7a4483f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1516d033 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1516d033\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-24733d78\" data-id=\"24733d78\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72e38bca elementor-widget elementor-widget-image\" data-id=\"72e38bca\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"55\" src=\"https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/actionstep.jpg\" class=\"attachment-full size-full wp-image-65669\" alt=\"\" srcset=\"https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/actionstep.jpg 939w, https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/actionstep-300x18.jpg 300w, https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/actionstep-768x45.jpg 768w\" sizes=\"auto, (max-width: 939px) 100vw, 939px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4d15721a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d15721a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-1b027895\" data-id=\"1b027895\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2cec4012 elementor-widget elementor-widget-image\" data-id=\"2cec4012\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"70\" height=\"82\" src=\"https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/checkboard.jpg\" class=\"attachment-large size-large wp-image-65670\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-828ccc6\" data-id=\"828ccc6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c8f9352 elementor-widget elementor-widget-text-editor\" data-id=\"6c8f9352\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>1.Review the examples<\/p><p>2.Develop change capability development roadmap<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-2bfdb48\" data-id=\"2bfdb48\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-7c25e9f6\" data-id=\"7c25e9f6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6388a32a elementor-widget elementor-widget-image\" data-id=\"6388a32a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/transformation.gov.jm\/cmplaybook\/resistance-management\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"84\" height=\"84\" src=\"https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/next.jpg\" class=\"attachment-large size-large wp-image-65671\" alt=\"\" srcset=\"https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/next.jpg 84w, https:\/\/transformation.gov.jm\/cmplaybook\/wp-content\/uploads\/2022\/09\/next-80x80.jpg 80w\" sizes=\"auto, (max-width: 84px) 100vw, 84px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ac615c3 elementor-widget elementor-widget-text-editor\" data-id=\"2ac615c3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3><a href=\"https:\/\/transformation.gov.jm\/cmplaybook\/resistance-management\/\">Next:<\/a><\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>3.3. Change capability maturity assessment The Change Capability Maturity Assessment is an evaluation of an organisation&#8217;s current experience and competency <span>&#8230;<\/span><\/p>\n","protected":false},"author":1,"featured_media":64217,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-64395","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/pages\/64395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/comments?post=64395"}],"version-history":[{"count":24,"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/pages\/64395\/revisions"}],"predecessor-version":[{"id":66181,"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/pages\/64395\/revisions\/66181"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/media\/64217"}],"wp:attachment":[{"href":"https:\/\/transformation.gov.jm\/cmplaybook\/wp-json\/wp\/v2\/media?parent=64395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}