Close
X

Get in touch

Chapter 5 – Measurement and metrics

5.3. Method of measurement

Metrics are established to analyse outcomes against targets.  They may be quantitative or qualitative and can be used in your projects to determine whether an activity is successful.

Measurement helps to:

  • Determine the success or alignment with MDA objectives and goals for an area
  • Quantify project benefits during and after implementation to validate whether benefits are realised
  • Provide the ability to track and monitor the performance of a project of any scale and complexity
  • Shape ownership and accountability shared among project teams, MDA process owners, and MDA leaders.

5.3.1. Measurement and metrics – the process

1. Determine the scope

  1. Ensure the project team and key stakeholders are aligned on what will be measured and how it will be measured
  2. Conduct braining storming sessions to:
    • Understand current status
    • Be clear on any issues
    • Identify ideas for remediation
  3. Finalise the metrics – ensuring that they link back to the overall project business case, expected outcomes and success factors.

2. Define the metrics

  1. Define each metric. The definition should provide users with enough information on the intended use of the metrics, the type, categorisation, how to calculate, etc.
  2. Identify how you want the metrics to be analysed by the team
  3. Document your metrics in a format that is suitable for your project. This information will be important in the test, validate and finalise step.

3. Measure and validate

  1. Test the metrics in a “practice scenario” to determine whether:
    • It measures what it is intended to do
    • There is an impact on other metrics/monitors and on operations
  2. Review, update, or discard and redundant metrics
  3. Once you have completed the “practice scenario”, validate and finalise the metrics.

1.Review the examples.

2.Use the template as a guide

3.Develop project metrics

Next: