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Chapter 5 – Change capability development

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5.1. Change capability development

Change capability development provides a structured approach to supporting your MDA as its internal change capability is built. It also helps to:

  1. Overcome barriers and maintain momentum as MDAs continue to change
  2. Support MDAs to build their own capability to drive change

Change capabilities can be built across six core areas:

  • Purpose and strategy alignment
  • Leadership activation
  • Operating model governance
  • Methodology and infrastructure
  • Development initiatives
  • Culture.

Prior to the launch of a Change Capability Programme, revisit how to conduct a change maturity assessment and how to develop a change capability roadmap as discussed in step 3. Both outputs should be used to shape the implementation of the Change capability development programme

5.1.1. Change capability development – the process

1. Implement Change capability development interventions

  1. Develop materials, processes, and assets to support change capability development efforts, as appropriate
  2. Initiate change capability development interventions, may include:
  • Establishing the structure and governance for the function changing and supporting career paths, performance, KPIs etc.
  • Developing learning initiatives to support capability development for identified individuals.

2. Monitor progress

  1. Develop and agree on how the change capability development will be monitored to measure the critical areas that matter
  2. Track progress against the initial roadmap and plan developed earlier and engage key stakeholders on mitigating actions
  3. Conduct lessons learned exercise on delivery of each intervention and incorporate learnings into future interventions.
  1. Implement the change capability roadmap developed from a previous step.
  2. Monitor progress

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