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Chapter 1 – Case for change

1.1. Case for change

Creating a vision and case for change, communicates the “why”, describes the benefits as a result of change and shows the value of the project.

Explaining the case for change puts the change into words that are meaningful and relevant to employees affected by the programme, project or  initiative. It also helps to:

  • Establish the reasons the GOJ should take on the project
  • Keep the programme, project or initiative focused on the drivers for the change and the benefits that it is trying to achieve
  • Align stakeholders on a common and consistent
    path forward
  • Gain buy-in, acceptance, and commitment for the initiative from all stakeholders, including executive leadership, project leadership and management, and public sector employees.

At the end of this step in the change process, the project will have clarity on what needs to change and why.

1.2 Case for change ‒ the process

1. Identify the purpose

  1. Analyse the business case, benefits and change drivers
  2. Explore employee and leadership perspectives to understand how the programme, project or initiative will help the MDAs to realise the change agenda
  3. Conduct a Purpose Workshop with select stakeholders to develop the programme’s or project’s “why” story, aligned to the strategy or business case.

2. Define the vision

Analyse the business case, benefits and/or change drivers to better support your “Vision and Case for change,” workshop:

  1. Set the stage by explaining why the proposed changes are needed
  2. Articulate what will change and who will be impacted
  3. Describe how you will implement the proposed changes and the expected timing of the changes
  4. Highlight the benefits that are expected as a result of the changes (business case)
  5. List the consequences of delaying these changes
  6. State your future vision.

3. Develop the case for change and vision statement

From the workshop output:

  1. Develop a compelling future state vision and case for change narrative
  2. Use the following guide as you write the vision and case for change statements for your programme, project or initiative
    • Make it simple — find the core of your transformation
    • Make it unexpected — grab people’s attention by surprising them
    • Make it memorable — make sure it can be grasped and remembered later
    • Make it credible — give an idea of believability
    • Make it relatable — help people see the importance of it
    • Make it tell the story of change — empower people to use it through narrative
  3. Use the template provided for examples of Case for change and writing a vision statement.

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